Account & data
DELETE
ACCOUNT
Use this page to request deletion of a Go'nGo Customer or Go'nGo Rider app account. One form covers both apps.
Customer app
Close it in the app
Open Go'nGo Customer → Account → Close account. Confirm with your password. Your profile and saved places are removed from active use.
Rider app
Request deletion here
Riders can submit a deletion request with this form. Go'nGo will verify the account and close it. You can also use this form if you already uninstalled the Customer app.
Request deletion
Tell us which app account to delete and the email on that account. We may contact you to confirm before completing the request.
- Deleting an account removes the app profile from active use.
- Delivery, payment and safety records may be kept where needed for legal, accounting or dispute reasons.
- Full details are in the privacy policy.